Everything you need to know about npower

npower

Who are Npower?

Npower are part of the Big six. They have a long history, first trading as National Power in 1990 before becoming acquired by German-based company RWE.

Npower : The key facts

Date founded1990
Current CEO Paul Coffey
Customers 4.8 million
Parent organisation Innogy
Trustpilot rating 1/5

Cheapest tariff live today

Fixed with Boiler Cover 2019 v7

Most expensive tariff today

Standard Variable (extra)

Maximum exit fees

£60 per fuel

Npower FAQs

Does Npower have an app?

Npower does have a mobile app. You can use it to make payments, view bills, send meter readings and track your energy usage.

Does Npower have an app?

Npower does provide smart meters. As well as sending meter readings sent automatically to suppliers, it displays how much energy you’re using and the cost over time. You can also set budgets over a week or month.

How do customers rate Npower?

On Trustpilot, they have a customer rating of 1 star out of 5, with 93% of customers reviewing their service as ‘Bad’.

Does Npower offer renewable energy?

Their Price Fix tariffs include 100% renewable energy however, there is no carbon offsetting for gas. So instead, every time a customer chooses this tariff a tree is planted, according to Choose.

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