Who are British Gas?
British Gas remains the biggest energy supplier in the UK with 21.8 million customers. With the rise of competitive new energy suppliers entering the market in the UK, 2018 saw them lose 742,000 of their customers.
British Gas: The key facts
| Date founded | 1997 |
|---|---|
| Current CEO | Sarwjit Sambhi |
| Customers | 12 million |
| Parent organisation | Centrica |
| Trustpilot rating | 3/5 |
Cheapest tariff live today
Fixed with Boiler Cover 2019 v7
Most expensive tariff today
Standard Variable (extra)
Maximum exit fees
£60 per fuel
British Gas FAQs
Does British Gas have an app?
British Gas have a mobile app with lots of extra features most other suppliers don’t have. You can make payments, update your direct debit details and submit meter readings. For the budget savvy the ability to set up monthly energy- spend targets is a great feature. You can even sync it with your smart meter.
Does British Gas provide Smart Meters?
As well as sending meter readings sent automatically to suppliers, you can see your energy usage over time, what tariff you are on and the price, meaning you can see how much your energy is costing you. You can also set budgets to further help you manage your energy use.
How is British Gas customer service?
British Gas has 3 stars on Trust Pilot, with 31% rating the customer service as ‘Poor’ or ‘Bad’.
Is British Gas British Gas losing customers?
British gas has steadily been losing customers in recent years. 2018 saw them lose 742,000 of their customers. It’s is not clear why this is, but as they have one of the most expensive tariffs on average in the UK, the influx of new energy suppliers with cheaper tariffs may be a reason why customers have chosen to leave.
So, what are you waiting for?
- We save you more time and money than comparison sites and our free competitors. And what’s more, you’ll only be charged for our service if and when we get you a saving of £50 or more.
- Its quick to sign up, then hassle-free thereafter.
- Auto switching is for those who want to save money, but don’t have the time or patience to keep switching. If you want to save money hassle-free, auto switching may well be for you.
