Look after my bills are part of the same company as The Big Deal and have now launched an automated energy switching service. They claim that they get paid £60 each time they switch a customer, highlighting the fact that they don’t switch customers to the best energy deal. From our analysis, they are in fact one of the worst when it comes to getting the cheapest energy deals for their customers. Although experienced in collective switching they are new to the auto-switching energy market.
80% of the time, the cheapest deal was not shown. Hidden within the website the best deal was available, but as shown through Flipper's research, 97% of people can't find it.
45% of the time, the cheapest deal was not shown. Since free auto-switchers make money through commissions from suppliers they do not offer the best deal to their customers.