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How to take readings off a Smart Meter

Gas and electricity smart meters have a numerical keypad. Here’s what to do if you want to take a traditional meter reading:

 

Smart electricity meters on a standard tariff

  • Press 9 on the keypad.
  • Your smart meter screen will show a series of letters: IMP KWH.
  • You’ll see 8 digits (e.g. 0001234.5) followed by kWh at the bottom right of the screen.
  • This figure is your latest reading – if you’re giving a reading to your energy provider, they only need the first 7 digits.


Economy 7 Smart electricity meters

  • Your smart meter shows separate readings for your off-peak and daytime use.
  • Press 6 on the keypad.
  • During the night/off-peak hours you’ll then see IMP R01 followed by 8 digits. This is your night/off-peak reading – your energy provider only needs the first 7 digits.
  • During the day/peak hours you’ll see IMP R02 followed by 8 digits. This is your day/peak reading – your energy provider only needs the first 7 digits.

*If you’re giving an Economy 7 reading you need to give both readings, whatever time of day it is.

 

Smart gas meters

  • Press 9 on the keypad.
  • VOLUME will appear on your smart meter screen.
  • You’ll see 6 digits (e.g. 00123.4) followed by an ‘m3’ symbol at the bottom right of the screen.
  • This figure is your latest reading – if you’re giving a reading to your energy provider, they only need the first 5 digits.