Switchd Settings

  • Tell us what's important to you when we switch you to a new deal. This includes how you want us to handle exit fees or minimum savings amount.
  • You can even tell us to exclude certain suppliers from future switches.

Open up the Switchd Settings page to tell us what's important to you when we're finding the next deal for you:

  • Minimum Saving i.e. what's the smallest amount of savings we should find to justify a switch.
  • How we handle exit fees; would you like us to switch if they still apply? (savings are always include any exit fee).
  • What sort of deals you want us to consider under tariff preferences.
  • Exclude suppliers (or include them if they manage to get back in your good books).

Saving preferences

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Deals come with end dates - if you end early, you'll be charged an exit fee. We'll work out whether it's worth you paying that to move to another provider.

Credit check preferences

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Before agreeing to take you on as a customer many energy suppliers now conduct hard credit checks, which could appear on your credit report for up to 12 months. This is to ensure that customers can manage their energy payments reliably.

Tariff preferences

Personalise your switching experience with the things that matter to you

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Suppliers to exclude from comparison

In addition to the above settings, if there are any particular suppliers you want to avoid you can select them below. At the bottom of the page you'll find the very small list of suppliers we don't switch to and why.

Supplier Trustpilot Rating Online Portal? Exclude?
British Gas Yes
Ecotricity No
EDF Energy Yes
Good Energy Yes
Sainsbury's Energy Yes
ScottishPower Yes
Utilita No
Octopus Energy Yes
E No Data Available No
Fischer Energy No Data Available Yes
Glide Yes
Outfox the Market Yes
Boost No Data Available Yes
Snowdrop Energy No
npower Select Yes
E.ON Next Yes
Logicor Energy No Data Available No
Rebel Energy No Data Available No
100Green Yes

Suppliers automatically excluded from comparison

So we can offer the whole market to our customers, you can have these included in your comparison by letting us know by emailing team@switchd.co.uk. However in our experience it is more pain than it's worth, so we'd really recommend leaving them out.

Supplier Reasons Excluded
Fuse Energy App only
Gulf Gas & Power UK Failed switches and billing issues
Home Energy Insufficient trustpilot reviews at the moment for this new supplier
So Energy Issue with controlling supplier account. This is currently being reviewed
British Gas Evolve Only just launched. Reviewing performance before we include in our algorithm.
Nabuh Energy Poor trustpilot
Powershop Requires frequent short term purchases
Northumbria Energy Supplier is not taking new customers as they failed to become a DCC user
E.ON The company has transferred E.ON
Utility Warehouse They only bundle energy with other utilities.
OVO Energy This company does credit check on each switch
Zebra Power This company does credit check on each switch

End Tour

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